win bat Terms and Conditions

These terms and conditions apply to the win bat platform and all its services. By opening an account or accessing the platform, each member is considered to have fully read, understood, and agreed to these terms.

win bat reserves the right to change, add to, or remove any part of these terms at any time at its own discretion. Updated terms will take effect as soon as they are published on the website. Members are advised to review this page regularly at their own responsibility.

The Bengali version of these terms is the authoritative text. In case of any ambiguity in a translation, the original Bengali text will prevail.

2.1 Age Requirement

To open an account on the win bat platform or participate in any game or betting activity, a member must be at least 21 years old. If documents are requested to verify age, providing them is mandatory.

2.2 Single Account

Each person may open only one account. If a person is found to have multiple accounts, those accounts will be closed and any associated bonuses or winnings may be forfeited.

2.3 Providing Accurate Information

All information provided at registration — name, date of birth, mobile number, email — must be accurate and truthful. win bat has the authority to close an account and forfeit funds if false information is provided.

2.4 Updating Information

If any information on the account changes, particularly a mobile number or payment method, the member must contact the win bat support team promptly to have it updated.

3.1 KYC Verification

win bat may at any time request a copy of a national ID card, passport, or other government-issued document to verify a member's identity. The withdrawal process may be placed on hold until the required documents are provided.

3.2 Password Security

Keeping account login details confidential is entirely the member's responsibility. Passwords must not be disclosed to any third party. If unauthorised access is suspected, the member must notify win bat via live chat immediately.

3.3 OTP and Verification Codes

OTP codes sent during login or transactions are for the use of the relevant member only. win bat will not be responsible for any loss resulting from sharing these codes with anyone else.

4.1 Deposit Terms

The minimum deposit amount on win bat is ৳200. Deposit methods are: bKash, Nagad, Rocket, and bank transfer (including major commercial banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank). Members must deposit from an account registered in their own name.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal methods are the same as for deposits — bKash, Nagad, Rocket, and bank transfer. Withdrawal processing normally takes between 5 and 30 minutes.

4.3 Payment Account Match

The account used for withdrawal must match the name and mobile number registered on the win bat account. Withdrawals to third-party accounts will not be processed.

4.4 Deposit Limits

As part of its responsible gaming policy, win bat offers members the option to set deposit limits. For more details about this feature, read the Responsible Gaming Guidelines.

5.1 Welcome Bonus

Members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a deposit of ৳1,000 adds a bonus of ৳1,200, giving a total balance of ৳2,200; before withdrawing the bonus, a wager of ৳1,200 × 20 = ৳24,000 must be completed.

5.2 Other Promotional Offers

The following weekly and special bonuses are available on win bat:

• Weekly win bat Festival: 50% deposit bonus, up to ৳10,000, wagering 20x, minimum deposit ৳200. This bonus can be claimed once per week on any deposit.
• win bat Friday Joy: 75% deposit bonus, up to ৳15,000, wagering 25x, minimum deposit ৳200. This bonus will be added automatically on deposits made every Friday and Saturday.
• Cricket Excitement Bonus: 60% deposit bonus, up to ৳12,000, wagering 22x, minimum deposit ৳200. This bonus is available only on deposits made in the cricket market.
• Birthday Special Gift: Up to ৳2,000, wagering 10x. Verified members receive this reward once a year on their birthday.
• Refer a Friend Reward: Up to ৳1,500, wagering 12x. The referring member may claim this reward after each successful referral.

5.3 General Bonus Terms

• Bonuses cannot be withdrawn directly — the stated wagering requirements must be met.
• Multiple bonuses cannot be used at the same time.
• win bat reserves the right to change or withdraw any promotional offer at any time.
• The outcome of bets placed with bonus funds will always be determined by what is recorded in win bat's system.
• If a member is found to have misused bonuses, their bonus and any associated winnings will be cancelled.

6.1 Validity of Bets

All bets placed on the win bat platform are considered final. win bat reserves the right to void bets that were accepted incorrectly due to a technical error. win bat's database records will serve as the final evidence in determining results.

6.2 Minimum and Maximum Bets

The minimum and maximum limits set for each game and market will be displayed in the game interface. win bat reserves the right to change these limits.

6.3 Sports Betting

For bets placed on cricket (BPL, IPL, T20 World Cup), football, and other sports, the bet amount is generally refunded if an event is cancelled. win bat's established policy will apply in cases of partial cancellation or suspended matches.

6.4 Live Gaming

In live casino games (including Evolution, Pragmatic Play Live, and Ezugi), the dealer's or croupier's announcement is final. In the event of a disconnection, the result of the round in which it occurred will be determined according to the platform's logs.

6.5 RTP and Volatility

RTP (Return to Player) is the long-term average return rate — it does not guarantee a win in any single session. The RTP for each game is set by the respective game developer.

The win bat VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback is available at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback
• Diamond: Up to 1.0% weekly cashback

Weekly cashback is calculated based on that week's net loss (total amount lost minus total amount won). Example: if a Gold-tier member has a net loss of ৳20,000 in one week, they will receive ৳20,000 × 0.6% = ৳120 in cashback.

VIP tier advancement depends on a member's overall activity. Regular and active participation is required to move to a higher tier. win bat reserves the right to change the VIP program terms at any time.

The following activities are strictly prohibited on the win bat platform:

• Operating multiple accounts for the purpose of misusing bonus benefits.
• Using software, bots, or automated systems to operate games.
• Taking unfair advantage of technical errors in a game or the system.
• Conducting money laundering or any other illegal financial activity.
• Operating an account with third-party funds or using another person's account.
• Behaving abusively or making threats toward win bat staff or other members.
• Attempting to interfere with the platform's security systems.

If any such activity is proven, the account will be closed immediately and funds may be forfeited.

9.1 Suspension by win bat

win bat may temporarily suspend any account for breach of these terms, suspicious activity, or while a verification process is ongoing. The member's access to deposited funds may be restricted during the suspension.

9.2 Closure by Member

If a member wishes to close their account themselves, they can inform the win bat support team via live chat or email. An opportunity to withdraw any remaining available funds will be provided before closure, but any active bonuses will be considered cancelled.

9.3 Inactive Accounts

An account may be marked as inactive if there are no transactions or logins for an extended period. The support team must be contacted to reactivate an inactive account.

win bat believes that gaming is a form of entertainment and should never be treated as a source of income. Members are advised to play within their means.

win bat's Responsible Gaming Guidelines contain detailed information on deposit limits, self-exclusion, and mental health support. All members are requested to read these guidelines. Use of this platform by anyone under the age of 21 is strictly prohibited.

win bat uses SSL encryption and modern security technology to protect members' personal information. Details of how information is collected, stored, and used can be found in the Privacy Policy. The Privacy Policy, alongside these terms, forms part of the membership agreement.

win bat will never ask for a member's financial password or OTP by phone, email, or live chat.

win bat makes every effort to maintain the quality of service on the platform. However, win bat will not be liable in the following situations:

• Loss on a bet caused by the member's own internet disconnection.
• Loss resulting from the member providing account details to a third party.
• Temporary unavailability due to unexpected technical issues or server maintenance.
• Changes to results caused by a fault in a third-party game provider's system.

win bat never accepts liability beyond the limits permitted by applicable law.

13.1 Initial Complaint

If a problem or dispute arises, please first contact win bat's 24/7 live chat or email support. The support team provides service in Bengali and English. Most complaints are resolved at this stage.

13.2 Formal Complaint

If your issue is not resolved via live chat, you may file a formal complaint by email. win bat will review the complaint and attempt to respond within a reasonable time.

13.3 Finality of Results

In any dispute regarding game outcomes, win bat's server logs will be considered the final evidence. If a technical error is acknowledged, win bat will take appropriate corrective action.

If you have any questions about these terms and conditions, please contact the win bat support team:

• Live Chat: 24 hours a day, 7 days a week — available in both Bengali and English.
• Email: [email protected]

To learn more about win bat, read our About Us page, which provides a detailed introduction to the platform. You can also visit the Frequently Asked Questions (FAQ) section for answers to common questions.

These terms and conditions were last updated in 2025. This constitutes the complete agreement between the win bat platform and its members.